Call transcription or phone call transcription is a very easy and convenient process. All you have to do is as a client forward the recorded call file of your audio to your reliable transcription service provider. They in return as per your requirements do the call transcription of your audio file and return the text document to you within the committed timeframe.
Call transcription has a number of uses and benefits. It can be used to serve as a piece of evidence for various legal issues. Apart from that, in the sales industry, call transcription carries paramount importance as the transcribed calls of the customers can be referred to for the purpose of extracting useful data which can help come up with a better product in the future. Similarly call transcription is helpful for preserving the content of audio and video live meetings which we have more often than ever nowadays courtesy of covid and lockdown.
Another very empowering use of call transcription is to make communication easy for people with disabilities lacking the sense of hearing. They can read the text document of the call which thrusts them to the same level of communication as normal people.
Just like any other form of transcription, call transcription can also be done as verbatim or non-verbatim. In terms of verbatim, your call transcription with preserve the exact tone of your speech whereas, in terms of verbatim, the readability and the subject of your call would be the primary concerns. Either way, call transcription is extremely helpful and becoming popular for its benefits as the time is going on.
