Jeanne Liu's profile

Qualitative Reseach

Focus groups

I am very comfortable moderating focus groups (in-person or online) on various topics.  I often work to gather the study objectives, create the participant screeners, moderators guide and the final report.  I like to include fun and interactive activities in these groups to draw out feedback and input from the participants. 

- Screener development
- Moderator's guide
- Client management throughout the process
- Design group activities
- Analysis
- Report creation
IDIs

The most common User Testing methodology are the In-depth interviews.  I am very experiences in moderating in-person or remote sessions with participants for usability tests, concept tests or just to gather information. 

- Screener development
- Moderator's guide
- Client management throughout the process
- Analysis
- Report creation
Ethnographic research

Ethnographic research can capture details about the participants background and environment that is often lost when conducting sessions in a lab or just online.  Current times have made this type of research more challenging but technology and mobile testing has helped to solve this problem. 
Qualitative Reseach
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Qualitative Reseach

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Creative Fields