Commercial manager at Coral Romford Greyhound Stadium
Romford Greyhound Stadium offered me my first ever job, I waitressed whilst I continued education. Ten years later, the stadium had had a ten million pound refurbishment and I had covered many different positions including Commercial manager.
Some of my responsibilities whilst working here was to produce all printand digital design and advertising, devised their annual marketing plans, maintain a customer base throughout the refurbishment and be part of the grand opening. Organising, delivering and hosting huge charity events and finals such as SKY nights for the stadium across print and social media, through to radio and television interviews and then finally our website that was also renovated. Keeping customers safe throughout Covid, negotiating contra deals, speaking to the press, communicating with customers to learn from feedback and maintain satisfaction. Boosting various charities and pushing our charities - R.G.O.A and The Greyhound Trust, into the spotlight were only some of the daily tasks I managed and felt were important to the running of and reputation of Romford Greyhound Stadium.
Responsible for the Commercial team including reception and reservations. Daily tasks included creating all print and digital design for Coral Romford stadium and to oversee design work and sign off for another three stadiums. Annual marketing strategy for Romford within budget. Event managing, product pushing, admissions, resturant and general admission, customer and staff communications. Production from design to print of the race cards. Recognising business opportunities, bringing new business from existing and new clients. Working with other departments. Keeping ahead of the latest trends.