Service Design Thinking at QGLUE

Service design involves planning and organizing people, infrastructure, communication and the material components of a service, with an aim to improve the quality and interaction between a service provider and customers. The purpose of service design methodologies is to design according to customer or participant needs, to ensure that the service is user-friendly, competitive and relevant to the customers. Service Design is about applying design thinking and design methodologies into material products.
Service design thinking involve planning & organizing people, and infrastructure to improve the quality & experience of services.
During the session, teams will work on specific interest areas and the facilitator will share case studies and examples to demonstrate the application of various design thinking tools.

Understand the end to end human-centred framework.

Uncover opportunities and hidden potential in your organization.

Learn the framework that helps build digital ecosystems.

Align various stakeholders and leaders towards a single purpose.

Create real business impact over sustained periods of time.

Create a design and empathy led culture in your organization.

Build expertise working with relevant tools and techniques that are shaping the world today.