SMS and eFax Guru is an advanced business texting solution that helps in sending & receiving SMS and HIPAA-compliant eFax from any Salesforce object. Cloud Maven, Inc., a Salesforce Certified ISV Partner and the 2021 Salesforce Partner Innovation Award winner, has developed this app. While sending text messages in corporate scenarios like call centres, the employees often face the difficulty of having a texting limit. This issue makes their message incomplete; hence, they cannot convey certain parameters that need to be mentioned in SMS. Many solutions cover a lot of features for making their texting solution stand out but pay less attention to this minute detail which can help a lot of businesses. This business texting app solves the problems of the employees by providing a character limit of 3000, which enables them to convey whatever message they want to drop for an efficient conversation and business. It supports Conversational SMS, Bulk SMS, Automated SMS, and eFax that meets HIPAA compliance for protecting the data. Conversational SMS helps employees have a two-way conversation with the clients at the user end to ensure a streamlined business process. Bulk SMS allows the staff members to send text messages to multiple recipients at once. Automated SMS enables call centres to send automated responses with the help of customized messages to minimize the manual workload. The application consists of SMS dark hour, incoming alerts, SMS inbox, dynamic messages, etc., for assisting the employees in every possible way. The employees can track the total number of messages sent and received through an intuitive dashboard. For a free 30-day trial, this SMS automation app is available on Salesforce AppExchange. If you have any queries, send an email to info@cloudmaveninc.com. Follow Cloud Maven, Inc. on LinkedIn, Twitter, and YouTube to discover more solutions.