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INTERNATIONAL TOP-UP

Definition Of International Top-Up?
The service lets airtime be added to prepaid cell phones from another country. Customers are required to provide the website's name, the number they wish to add airtime, and the amount they wish to add. The top-up process takes place in real time. Mobile top-ups may also be described as recharge or even mobile airtime. It's a simple method of transferring phone credit to a family member or your friend's phone that is prepaid to permit the phone to be used to call, make calls, or surf the Internet in accordance with the plans of the phone company. It is also possible to use it under the names of recharges, top-ups, load, refill, or airtime.

How To Send International Top-Ups
In its most basic sense, airtime is bought using credit cards from a telecommunications company. This permits users to utilize services provided by the networks that include SMS messages, audio data, and more. The method that involves charging or adding value, or transferring credit onto a prepaid phone is known as International Top-Up.

1. Cross-border top-ups
Mobile operators' access to data and services is considered a norm in most developed nations. However, this isn't the case in emerging markets. This is why the process of sending loads to countries that are developing world is more and more common. Then, using prepaid credit cards, ATM loads, or the usual recharge at retailer points was the norm. Still, today, the development of technology permits the charging of credit cards from different nations. It's easy to do, and the results are not just quick but as well safe. They're great for sending lots of cash to family members, loved ones, or friends abroad, but the number of people who benefits from them is more prominent. Tourists, traders, students, business travelers, immigrants, and workers in the trade of migrants and refugees can fill up their mobile phones across the globe for a variety of reasons.

2. Airtime sent abroad
Airtime top-ups could be an option that lets you purchase airtime on a prepaid mobile phone at various exchange rates worldwide and anywhere in the world. This method is mainly used to purchase prepaid phones. However, certain mobile operators allow postpaid phones to be upgraded for a variety of reasons, including an extra allowance of data. Services vary from one website or platform to the next; however, the overall procedure is the same. Select the country, choose the amount to charge, fill in the necessary information in the fields that are provided, and then receive acknowledgment of your transaction and the amount. Users can transfer as much or as little credit as they wish without weighing the amount. However, the recipient may not receive the cash because it is sent instantly.

What is Mobile Recharge?
The Mobile Recharge service is a method where a person uses an application or website to transfer mobile credit to someone else in the country or even their phone. On the one hand, you'll save money since the processing cost is lower when you make the transaction on the Internet. Additionally, you can get your time back and avoid the hassle since there is no need to take an underground, auto, or bus to get to the nearest shop to replenish your phone or another's. Prepaid Mall is one who offers services of international top-up.

How Much Should I Increase At Once?
The amount you can offer will depend on the recipient's location and the mobile phone's service provider. When you make your purchase, you will be able to select an array of amounts you wish to top it up.
When Will The Next Top-Up Be Received?
We send your order immediately to the service provider for mobile phones, who takes care of the top-up. Most top-ups are delivered to the recipient immediately. However, sometimes mobile service providers may encounter delays preventing the top-up from processing. The user and you get an email notification when the top-up has been processed.

Why Is My Top-Up Purchase Not Getting Accepted?
When placing your order, select the appropriate mobile service company ("carrier") for the mobile number you'd like to top up. The topping-up will not be processed if you select the wrong service provider. Also, make sure you've topped up your prepaid mobile. Unfortunately, top-ups on mobile phones aren't possible on phones with postpaid plans.

What Can I Do If My Recipient Didn't Receive The Money I Send?
Contact customer service and give the details of your purchase, including your transaction's ID, receiver's phone number, mobile provider, and country. We will notify the Customer Service Team to contact your mobile service provider to inquire concerning the refill. Sometimes the mobile service provider could experience a delay that prevents the top-up from being processed immediately. So, log on to your account if you've received a "Pending" notification in your transaction history. Please wait until you get an official confirmation of the status of your request to top up before calling us.

Service Benefits:
1- The transfer fee is not additional. transfer costs
2- The ease of transferring the airtime of your mobile throughout the day, all day, to your phone
3- This service can be beneficial for ex-pats and tourists who want to transfer their airtime from their mobiles to their homes

How Do They Work?
Step 1. Send an SMS that contains the word "SEND" to the short number 1800.
Step 2. Input the International MSISDN where you would like your mobile credits to be transferred.
Step 3: Select one of the amounts to transfer, Then confirm the transfer
Step 4. Receiving a successful message that validates the transaction. The same message that was successful may be sent directly to your country of origin.

Who's Eligible?
Each Du Consumer Mobile Customer, both postpaid and prepaid, is able to trade in mobile airtime on their phones. To determine which countries you can exchange mobile airtime, text "LIST" to short code 1800.

Charges:
Suppose you enter the code for international use. In that case, you'll be provided with an overview of the available denominations you can select from to choose the best transfer amount. Also, there aren't extra charges.​​​​​​​
INTERNATIONAL TOP-UP
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INTERNATIONAL TOP-UP

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