Stumber is a start-up that create and manage social plateforms to gather local communities. Their main product, which has the same name as the company's, is a social plateform for Belgian higher education's students.
I did an internship in this start-up for 4 months, from end of January to beginning of May. During this internship, I was in charge of creating and setting up a social media strategy for their main product. This strategy is part of the content strategy I developped during my internship.
Here is an overview of my work.
General strategy
Target : Belgian higher education's students
Objective : improving Stumber's brand awareness
Social media channels : Facebook, Twitter and Instagram
Message : "Stumber is the social network of your university"
Facebook's strategy
Here is the current Facebook page of Stumber.
Daily average number of posts : 2-3 posts/day
Tone of voice : friendly, entertaining and engaging
Twitter's strategy
Here is the current Twitter page of Stumber.
Daily average number of posts : 3-5 posts/day
Tone of voice : friendly, entertaining and engaging
Instagram's strategy
Here is the current Instagram page of Stumber.
Daily average number of posts : 2-3 posts/day
Tone of voice : friendly, entertaining and engaging
Results
During my internship, I had to make social media reports on a monthly basis. I also had to write special report for each of our promotional campaigns.
While I was responsible of Stumber's social media management, I did my best to get the best results in terms of social media performance.
Regarding Facebook, during my internship, the number of fans went up from 2417 to 2615 fans (+198) and the average engagement rate was 4%.
Regarding Twitter, during my internship, the number of followers went up from 2616 to 2740 followers (+124) and the average engagement rate was 1,1%.
As far as Instagram is concerned, I didn't have access to the results because Instagram doesn't have its own analytic tool.