Sales support applications
The goal was to create an aid tool for traders who trade in fuel cards, a GPS car tracking adapter.
User research
Persons:
Traders, people aged 30-60
Traders, people aged 30-60
Problems
- Need to have a lot of papers with offers at a business meeting and browse them.
- Manual counting the cost and consumption of the car.
- Presentation of paper offers is not attractive.
- After completing the presentation / business meeting, the trader has to manually write the offer and send it to the customer by email
Motivation
- Have up-to-date menu information online and always recommend the best option based on input data
- Adjustment of fuel settings, etc.
- Possibility to send an offer directly to the customer
- Have up-to-date menu information online and always recommend the best option based on input data
- Adjustment of fuel settings, etc.
- Possibility to send an offer directly to the customer
What is the process of traders ?
- Get vehicle information
- The structure of the vehicle fleet
- How much fuel / money is consumed
- Set up products
- Compare offers
- Send an offer to the customer
- The structure of the vehicle fleet
- How much fuel / money is consumed
- Set up products
- Compare offers
- Send an offer to the customer
Design process
- User research
- Job stories
- Sketching
- Wireframe
- User flow
- Prototype
Example of screen flow
Flow shows part of the business process from product selection through bid comparison to final page
Example of "Add new category"
Example of "Offers"
Example of "Products"
Example of "Config"
