Pam Besler Kaufman's profile

Instructional Design & Technical Writing

Kibbles & Bits Dog Food Production Facility (Lawrence, Kansas)
• Technical Writing - shadowed processes; wrote & validated Standard of Work for the make, pack & ship areas
•  Project Management - developed & implemented project plan; provided weekly reports to Pillar leadership & area leaders
• Facilitated Project Kickoff Team Meetings; built trust with team members & leadership
New Production Facility (Topeka, Kansas)
• Technical Writing - shadowed processes; wrote & validated Standard Operating Procedures for the receiving, make, pack & ship areas
• Graphic Design - created employee on-boarding activities (learning map & game)
•  Project Management - implemented project plan; provided weekly reports to leadership & area leaders
World Headquarters (Topeka, Kansas)
• Instructional Design - supported Learning & Development Team by creating training materials: user & facilitator guides, job aids, employee on-boarding activities (learning map & games) and PowerPoint decks
•  Project Management - provided timely project status reports to leadership 
Start-up Company (Lawrence, Kansas)
• Instructional Design - shadowed & developed customer service user guide & job aids
• Project Management - provided timely project status reports to leadership 
Financial Services Company (Basehor, Kansas)
• Instructional Design - shadowed & developed user guide & job aids
• Project Management - provided timely project status reports to leadership 
Instructional Design & Technical Writing
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Instructional Design & Technical Writing

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Creative Fields