Tiffany Ng's profile

Superannuation Fund That Makes a Difference



Client Overview
A pre-launch superannuation product that differentiates itself by investing in a way that measures the entire portfolio for its contribution to the United Nation's 17 Sustainability Development Goals (UN SDGs).

Problem Statement
How might we entice and educate users, to drive conversion on the product’s homepage?

For this client project, the process involved:
Research: Competitor analysis, card sorting
Data Analysis: Affinity mapping, identifying pain points on the user journey map
Ideation: Ideated upon 5 themes derived from the MVP
Prototyping: Used Adobe XD to build mid-fidelity prototype in monochrome to reduce bias in usability testing
Usability Testing: 2 rounds of usability testing with reiteration in between

Deliverables:
• What instilled trust in the users and what doesn't
• Grouping SDGs to simplify user experience
Future opportunities

For a more detailed case study of the UX design process, please visit here.

For a more detailed case study of the UX design process, please visit here.
Superannuation Fund That Makes a Difference
Published:

Superannuation Fund That Makes a Difference

A UX client project looking into driving conversion rate on the homepage of an upcoming superannuation product that differentiates itself by its Read More

Published: