SERVICE DESIGN STUDY FOR ALBERT EINSTEIN HOSPITAL
On the following scheme, there are displayed every department on Albert Einstein Hospital and associated clinics and their integration with each other.
After interviewing a few professionals from each department, we could understand how the service works, including it's integration with other areas and the softwares they use (or are willing to use).
Here are some exemples:
On this particular job, we could also design some journeys of online services, such as doctor registration, as can be seen on the following scheme.
