The world has seen robust growth in technology over recent decades and the markets continue to be highly competitive. Different brands are continuously competing for customers and jostling to win their loyalty. For these reasons any business that is operating in the current world needs to embrace the services that customer contact centers offer today. Such centers help businesses to enhance their customer to business engagement. An effective customer service delivery to customers helps a business to foster lasting relationships with them, and the secret is doing it on the customers time and on the customers preferred method of communication. Long gone are the 9–5 business hours, 5 days a week with voicemail storage as the fall back. Today, businesses need to respond by the second, whether to address communications via Twitter, Facebook, phone call, email, chat, or other. SureCall is a skilled organization to handle your business communications 24/7/365.

There are numerous call centers available today that various businesses can rely on to help them keep fruitful business engagements with their customers. One such call center that has a long history of success and operation is the SureCall call center. The business was founded by Marc Bombenon some 38 years ago in Canada. Ever since the establishment by Marc Bombenon it has witnessed an epic evolution and metamorphosis to become global B.P.O and contact center it is today. The founder of this contact center Mr. Marc Bombenon is currently the Executive Chairman of the company.

The SureCall call center boasts some of the most professional customer care representatives who are always available via their Omni-channel to help the customers of their clients get assistance and satisfaction. It is a customer support center that operates 24/7, 365 days a year!

The other past roles and activities of Marc away from the SureCall Center

Even though Marc Bombenon is primarily involved with overseeing the future planning of his company, SureCall center, he has had a very diverse experience as an entrepreneur and business mentor. He has started businesses in varied industries including food and beverage, aviation, telecommunications, and land development. He has also served on the boards of private, public and non-profit organizations. He has even served on the regional and international Board of the World Presidents Organization. The other board he has served in within his native country of Canada is the Alberta Cancer Foundation as well as the Calgary Stampeders Lottery Board.

Indeed Marc has a long history in the telecommunication industry that spans since the time he moved from his home city of Montreal to Calgary in 1982. Immediately he moved to Calgary, he established a paging company that helped to deliver business communications at the time. He named the company Page-Direct and worked so hard growing the company to become a full-service communications company. Some of the services that the company offered included; call center services, cellular communications, paging, and two-way radio services. With the expansion of the business, the company would later be renamed to PDL Mobility and Call Centers. Later in 1996, Marc sold the paging operations to another company known as Shaw Communications. Today Marc remains a big mentor for his family and friends in their business adventures.